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Ability to change default messaging method for contacts from WhatsApp to SMS

Feature Request
Users need the ability to explicitly switch a contact's primary messaging method within SAGA from WhatsApp to standard SMS. This would involve changing the associated icon/logo from WhatsApp to a generic message icon and ensuring that communication initiated from SAGA for that contact defaults to SMS instead of WhatsApp. This feature would provide greater flexibility in managing contact communication preferences.
Posted by Karen ·
Status: Completed1 comment

Comments1

  • Suco changed status to Completed
    •

    Sep 4, 2025

    Pinned

    Hi Karen, thanks for reaching out.

    If I understand correctly, you're looking for a way to message a contact within SAGA using SMS instead of WhatsApp. This is already possible!

    When you're on a contact's page, you should see icons for different communication methods. Instead of clicking on the WhatsApp icon, you can just click on the SMS icon to send them a text message.

    The only thing to notice is that this is only possible from mobile. Cause you can use SMS from Desktop.