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Duplicate detection during CSV import of contacts

Feature Request
When importing customers via a CSV file, I would like SAGA to automatically detect duplicates and only add new contacts. I often have lists that contain existing customers (e.g., 600 out of 680), and I have no way of separating the newly added customers before importing. If I upload the entire list, duplicates are created, which leads to manual work.
Posted by Daniela ·
Status: Completed1 comment

Comments1

  • Suco changed status to Completed
    •

    Feb 3

    Pinned

    Hi Daniela, SAGA already recognizes duplicates during import based on email, phone number, or social media profiles (Facebook, Instagram, LinkedIn, Telegram).

    If a match is found with an existing contact, the imported information is merged with the existing contact record instead of creating a new one.

    I've reached out to you privately to take a look at your CSV file and figure out what might be happening in your specific case.